Quotes from the User

Ever have a client think that users only say the nicest things? Here's the place to prove them wrong.

5 notes &

Users will wait for 2 minutes for the website to load as it’s not a website but an experience.
stakeholder meeting

9 notes &

umm, ive having problems with my email. it wont send this attachment. i think the email system is broken
upper managment user trying to email 700MB video

4 notes &

I do NOT finger-surf the web, clicking on one out of ten or twenty pages, to wonder ‘What is this thing?’ I don’t have the time to play around with this.
User during UX sessions.

0 notes &

By “easy” I mean it just did everything for me, I didn’t have to touch a thing!
user responding to an interface animation that used an illustrated hand to simulate interactions.

1 note &

So what are your first impressions of this site?
Participant: “Well, it’s not yellow. The other one we looked at was yellow. And I liked that. This one is blue, and really, I just don’t like blue that much. So I wouldn’t use it”.
Participant during a benchmarking excercise as part of a user test.

0 notes &

I don’t really care if the e-commerce loads the items from a database or if it’s a static page. Just do the website, we’ll make a choice when it’s done.
During a stakeholder interview.

0 notes &

What do these icons mean, and what would you do to find out?

I have no idea what all that means. I would ignore them.

Usability Test

0 notes &

It’s ok, but…I definitely couldn’t figure this shit out if I was drunk. Oh—sorry. Is it Ok if I swear?
User testing out a product builder UI.