December 2010
1 post
“Users will wait for 2 minutes for the website to load as it’s not a...”
– stakeholder meeting
October 2010
4 posts
“umm, ive having problems with my email. it wont send this attachment. i think...”
– upper managment user trying to email 700MB video
“I do NOT finger-surf the web, clicking on one out of ten or twenty pages, to...”
– User during UX sessions.
“By “easy” I mean it just did everything for me, I didn’t have...”
– user responding to an interface animation that used an illustrated hand to simulate interactions.
“So what are your first impressions of this site?
Participant: “Well,...”
– Participant during a benchmarking excercise as part of a user test.
August 2010
4 posts
“How often do you use this tool?
Whenever they tell me to”
– Usability Test
“I don’t really care if the e-commerce loads the items from a database or...”
– During a stakeholder interview.
“What do these icons mean, and what would you do to find out?
I have no idea...”
– Usability Test
MY URL IS REAL
inboxzombies:
HEY CAN YOU FIX THIS SITE TO ACCEPT MY PROFILE IN FO :
MY URL IS REAL YA’LL CREATED IT FOR ME THANKS BOB
June 2010
24 posts
“It’s ok, but…I definitely couldn’t figure this shit out if I was...”
– User testing out a product builder UI.
“When asked to look at a homepage for five seconds and then look away and...”
Issues
Hey everyone,
Just wanted to let you know that there has been some issues with Tumblr submission and queuing system. Posts have been disappearing, or not posting at all. Not sure what the problem is, but as soon as things get back to normal it will be business as usual here at User Quotes. Please keep submitting your quotes!
Thanks!
“ ‘Request access to ’s ‘Private Space’.?’...”
– Comment that preceded complete re-write of UI labels.
“This survey is horrible. Firstly, there are many gradations between the...”
– survey of users of a university student financial services system
“User research? No need for that, I will tell you who our users are - male, age...”
– One of the stakeholders during stakeholder interview
“What do you think about websites that make sounds? … Remember when...”
“Excuse me, I have to take this…” (and pulls phone out of bra).”
– Participant in middle of usability test.
“That kid is such a poser.”
– User describing banner image of a skater
“It’s silly you can’t use the same letter twice.”
– User trying to create a password
“It makes me feel like I’m a dummy, and if it asks the question a certain...”
– Usability participant going through a confirmation screen.
“The help wasn’t very helpful. I don’t understand what I’m...”
– Usability Participant
“I take 10 steps to do what I need to do. I know there’s probably a way to...”
– Contextual interview with an older user.
“Imagine that this is a new design for this website. What would you do...”
– Usability test of a proposed redesign
“No, we don’t really use the university’s app for submitting grants,...”
– user talking about why they don’t use the university’s grant app which was built because a government’s grant app was too difficult to use.
“You know, your agency is the fourth one we hired in the last five years. All of...”
– During a stakeholder interview.
“What is this… some kind of joke?”
– Audio help in captcha form (it played movie quotes)
“…there are too many buttons and menus. Ever read the letters of Mark...”
– Customer interview
“Takes me 15 seconds to create this estimate on paper. The website takes at least...”
– Engineer Creating a Quote
“Why can’t they just let me do all of this in Excel?”
– Engineer
“fucking ticket prices bitch”
– typed into the search field of a major entertainment destination web site.
“Be careful with my dog, she has cancer too. If you ask me, she took a little bit...”
– Contextual Inquiry of Cancer Patient
“This page is proof of how deceiving you are as a company. NO other company I use...”
– User Feedback Form
“your website is the most useless piece of shit ever. maybe you should add...”
– Customer Feedback Form